Frequently Asked Questions
Everything you need to know about shopping with Abed Tahan, Lebanon's leading electronics destination.
What are the available payment methods at Abed Tahan?
We offer a variety of secure payment options including Cash on Delivery (COD), credit/debit card payments via our online portal, and in-store financing plans for eligible products.
How long does delivery take within Lebanon?
Standard delivery typically takes 2 to 5 business days depending on your location. Our logistics team will contact you to schedule a specific time slot for large home appliances.
Do all products come with a warranty?
Yes, all electronics and appliances sold at Abed Tahan are 100% authentic and come with an official manufacturer's warranty. The duration of the warranty varies by brand and product category.
What is your return and exchange policy?
You can return or exchange a product within 7 days of delivery, provided it is in its original, unopened packaging with all accessories and the invoice included. Terms and conditions apply to specific electronic categories.
Do you provide installation services for large appliances?
Absolutely. For items such as air conditioners, washing machines, and built-in ovens, we can coordinate professional installation through authorized service centers or our internal technical team.
Can I track my online order?
Once your order is dispatched, you will receive an SMS or email notification. You can also track your order status by logging into your account on our website or contacting our customer service hotline.