Returns and Exchange Policy
At Abed Tahan, we want you to be fully satisfied with your electronics purchase. Items can be returned or exchanged within 7 days of delivery, provided they are in their original, unopened packaging with all accessories and proof of purchase.
Return Process
- 1.Initiate Your Request
Contact our customer service team via phone or email within the 7-day return window to log your request and provide your order number.
- 2.Quality Inspection
Our technical team will inspect the device to ensure it is in its original condition, unused, and that the manufacturer seal remains intact.
- 3.Product Collection
Once approved, you can either drop off the item at your nearest Abed Tahan showroom or schedule a pickup for larger home appliances.
- 4.Refund Processing
After a successful inspection, your refund will be processed via the original payment method or issued as a store credit voucher for future purchases.
